FAQ

  1. Do you deliver the equipment to us?

    Yes! On most occasions we will deliver, set up and test the equipment you have hired from us for you. Whoever drops the equipment off will then demonstrate to youself how to use the equipment correctly. When your event has finished we will pack down and collect the equipment at a time to suit you.

  2. Can I collect the equipment from you?

    We do not usually allow collection of equipment unless we are happy the hirer has sufficent technical knowledge to assemble and safely set up the equipment. Delivery charges are very reasonable and gives peace of mind to both you and us that things are done properly.

  3. How much is delivery going to cost?

    Delivery costs vary dependent on how far your event is from us. To find out, put your postcode in the box below. Delivery charges are reduced by 50% if one of our technicians is not required to visit the site twice (i.e. they are on site for the duration of the event).

    Postcode:

  4. What can I connect to your system?

    All our systems come with the ability to connect a 3.5mm headphone jack in to them. This is the same jack as the one that is found on 99% of phones, laptops, tablets and other devices. If you are wanting to plug your own decks / mixer / Traktor / Serato / etc. in, please let us know and we will be able to provide the correct cables for the job. There is no additional charge for these connecting cables.

  5. What is the range of your wireless microphones?

    Unfortunately, wireless microphone is not an exact science and range is affected by a number of factors. Under most circumstances you are safe up to around 20m providing there are no solid walls or hundreds of people in the way.

    If you are unsure, please contact us and we will do our best to advise you on the best solution.

  6. Are you VAT registered?

    No, we are not VAT registered. The prices on the website are not subject to VAT. The price you see is the price you pay.

    We do however provide a full invoice with every hire so you can see a break down of equipment and individual costs.

    Please contact us if you are unsure about our financial processes.

  7. Do you offer discounts?

    We offer discounts for returning customers of up to 20%, subject to terms. We can also negotiate on price for larger packages and charity events, please get in touch if you need any advice on 01332 565396.

  8. How loud are the speakers?

    This is a very subjective issue. For 95% of situations the audience numbers quoted on the package details will give you a good idea of what's the best option. Alternatively if you want your music particularly loud you way want to a consider a package slightly bigger than the reccomended package.

  9. What are your payment terms and how can i pay?

    Payment terms are 20% by card / BACS / cash to secure the equipiment. The remaining balance is due in full, on or before delivery of the equipment (not collection).

    We can take payment via cash, chip and pin, card over the phone, BACS or PayPal.